Frequently Asked Questions
Have Questions?
Any questions on your mind? Check out our frequently asked questions list. These questions are the ones which are usually the most asked by our customers through phone or e-mail.
What is a safety switch/RCD?
A residual current device is also known as a safety switch. It is designed to monitor current travelling through the circuit and disconnect the power when it senses an imbalance or fault in the wiring, appliance, or electrical fitting.
Can I do some electrical works around the house?
No, you cannot complete electrical tasks at your own home. Always call an electrician if it involves electricity. It can kill and is very dangerous so please contact an electrician for all electrical works.
What suburbs do you service?
Areas we service are included on the home page of this website. Please have a look at the areas we service. Go on the first page and scroll all the way to the bottom.
How do I know if my switchboard needs an upgrade?
If you have an old switchboard with ceramic fuses then you will most likely need a switchboard upgrade.
What are your business hours and do you do emergence call outs?
Our normal operating hours are 7am to 5pm but we are also available 24 hours for after hour call outs and emergency call outs.
Smoke Alarms Keep Beeping what is the problem?
Smoke alarms should be replaced every 10 years and the battery should be replaced every year. It will most likely need that battery replaced. If you replace the battery and it continues to beep then it will need replacing.